This guide explains how to create an article in your Help Center about your Keragon integration
This article helps users understand how to connect and use the integration, what functionality is supported, and how authentication works. It also gives your support team a clear, standardized resource they can reference.
Before you start, make sure you have:
Access to your Help Center CMS (or a team member who can publish articles)
Internal documentation for your API/authentication setup
What Is a Keragon Help Center Article?
A Keragon Help Center article is a permanent support article that explains:
What the Keragon integration allows users to do
How the integration works
How to authenticate and set it up
What functionality is supported
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Where users can find updated connector details
Step-by-Step Instructions
Step 1: Choose Where the Article Will Live
Publish the article in a permanent, logical location in your Help Center. Recommended categories:
Integrations
API & Integrations
Automation
Partners
The article must be:
Publicly accessible
Easy to find via search
Categorized consistently with your other integration guides
Step 2: Customize the Keragon Help Center Template
Start from the Keragon Help Center article template and adapt it to match your product, terminology, and audience. Your article should include the following sections:
- Article Title
- What Is Keragon?
- What This Integration Allows You to Do
- How the Integration Works
- Supported Functionalities
- Authentication and Permissions
- How to get started
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Common Use Cases
Step 3: Review Before Publishing
Before publishing, confirm that:
The article is written in instructional (not promotional) language
Authentication steps are accurate and specific to your product
The article links to your Keragon integration page for updated connector details
The article is publicly accessible
The goal of this article is to reduce support questions.
Step 4: Publish the Article
Once finalized:
Publish the article in your Help Center
Ensure it is indexed and searchable
Optionally link to it from your integration page on your website
Keep the article live and updated as authentication methods or supported functionality evolve.
Need help?
If you have questions or would like feedback on your page , contact the Keragon partnerships team through your partner dashboard.