This page contains the setup guide and reference information for the Spruce Health connector.
Prerequisites
Before connecting your Spruce Health account, ensure that:
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You are subscribed to the Spruce Communicator Plan.
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You have contacted the Spruce support team to enable API access for your account.
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You have the ability to access Settings > API Access in your Spruce Health dashboard.
Note: API access is not enabled by default. You must explicitly request access from the Spruce support team.
Setup Guide
Follow these steps to connect your Spruce Health account to Keragon:
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Log in to your Spruce Health account.
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Navigate to Settings and then to API Access.
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Click the Create Token button.
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Copy the newly generated API Token to your clipboard.
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Go to app.keragon.com and open the Spruce Health connector setup.
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Paste the API Token into the designated field.
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Click Connect to complete the integration.
Important: Treat your API Token as sensitive information. Do not share it over unsecured platforms.
Troubleshooting and Common Errors
| Error Message | Cause | Suggested Fix |
|---|---|---|
401 Unauthorized |
Invalid or expired API Token | Regenerate the API Token and update it in Keragon. |
403 Forbidden |
API access not enabled for your account | Contact Spruce support to ensure API access is granted for your account. |
API Token not accepted |
Token format incorrect or incomplete | Ensure the entire token is copied and pasted without extra spaces or characters. |
Connection failed |
General connectivity or permission issues | Confirm API access is properly configured and retry the connection. |
Limitations and Notes
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API access is only available for users on the Spruce Communicator Plan.
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API access must be manually enabled by Spruce Support; it is not self-service.