2. Add a Continue If Logic Step

In this lesson you’ll learn:

  • What the Continue If logic step does

  • How to add it to your workflow

  • How to configure conditions to control when the workflow proceeds

Introduction

In more complex workflows, you often want to continue the process only if certain conditions are met. For example, you might only proceed if the patient has given consent or if a specific field in the form contains a valid value.

This is where the Continue If logic step becomes essential. It allows you to apply filters and control exactly when your workflow should continue.

The Easiest Way to Add a Continue If Step: Use the Chat

The fastest way to add a Continue If step is through the chat panel on the left.

Describe what you want, for example:

"Only continue if the Terms and Conditions field from Jotform is equal to Accepted."

The chat will suggest the correct logic step, configure the condition, and update the workflow. Click Update workflow to confirm.

Manual option: Adding the Continue If Step

If you prefer to add it manually:

  1. Click the + icon after the Jotform trigger step
  2. In the Add new step panel, go to the Logic tab
    continue if 1.png
  3. Select Continue If 

  4. Define your condition based on data from the form submission

Example Scenario:

  • Input: Terms and Conditions (from Jotform form)

  • Condition: is equal to Accepted

image 29.png

This means the workflow will only continue for patients who have accepted the Terms and Conditions.

💡 Pro Tip: You can combine multiple conditions using AND/OR logic to create more complex filters.

What Happens If the Condition Is Not Met?

If the condition is not met, the workflow stops at that point. This prevents unnecessary actions from running when they aren't relevant.

Try it yourself

Using the chat, describe a condition for your workflow. Try something like:

"Only continue if the consent field from the form is equal to Yes."

Confirm the suggestion and check that the Continue If step appears on your canvas before moving on.

Next Lesson

Great work! You’ve learned how to control the flow of your automation with conditions. Next, we’ll show you how to branch your workflow to handle multiple outcomes instead of just stopping.

Next Lesson: Add Branching Logic

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