This page contains the setup guide and reference information for the Zoho CRM connector.
Prerequisites
Before connecting your Zoho CRM account, ensure that:
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You have an active Zoho CRM account.
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You have admin permissions to create and manage API clients in the Zoho API Console.
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You can access the Zoho API Console.
Setup Guide
Follow these steps to obtain your Client ID and Client Secret from Zoho CRM and connect your account:
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Go to the Zoho API Console.
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Click "Add Client".
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Select the "Server-based Applications" option.
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Fill in the Client Name (e.g., Keragon Integration).
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Fill in the Homepage URL (this can be your company's homepage or a relevant URL).
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Add the following Keragon Redirect URLs:
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https://api.us-east-1.keragon.com/rest/auth/callback
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https://api.us-1.keragon.com/rest/auth/callback
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Click "Create" to generate your client credentials.
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Copy the Client ID and Client Secret immediately. These will be required for integration with Keragon.
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Now, in Keragon:
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Navigate to the "Authentications" tab.
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Click "Create new" and select Zoho CRM.
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Enter the Client ID and Client Secret you obtained from Zoho.
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Complete the OAuth flow to authorize and connect your account.
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Need more help connecting?
Check the fully extended Zoho CRM connector setup guide for screenshots, detailed steps, and additional context.
Troubleshooting and Common Errors
Error Code | Description | Resolution |
---|---|---|
invalid_client | Invalid Client ID or Secret | Verify the credentials entered in Keragon. |
invalid_grant | Authorization Failed | Ensure the redirect URLs match exactly and OAuth scopes are correct. |
401 Unauthorized | Access Token Expired | Re-authenticate your Zoho CRM connection in Keragon. |
Limitations and Notes
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The Zoho API Console is region-specific; ensure you’re using the correct URL based on your account (e.g.,
.eu
,.com
).