Zoho CRM

This page contains the setup guide and reference information for the Zoho CRM connector.

Prerequisites

Before connecting your Zoho CRM account, ensure that:

  • You have an active Zoho CRM account.

  • You have admin permissions to create and manage API clients in the Zoho API Console.

  • You can access the Zoho API Console.

Setup Guide

Follow these steps to obtain your Client ID and Client Secret from Zoho CRM and connect your account:

00:00: This guide will walk you through the steps to find your client ID and Secret in 00:04: Zoho. 00:06: Open Zoho. 00:09: Click add client 00:12: Select the server-based applications option. 00:15: Fill in client name 00:18: Fill in home page 00:21: Phil carrigan's redirect urls 00:24: Click create 00:27: Copy client ID and Secret 00:30: This guide covered the steps required to create your client ID and Secret 00:34: in Zoho.

  1. Go to the Zoho API Console.

  2. Click "Add Client".

  3. Select the "Server-based Applications" option.

  4. Fill in the Client Name (e.g., Keragon Integration).

  5. Fill in the Homepage URL (this can be your company's homepage or a relevant URL).

  6. Add the following Keragon Redirect URLs:

    • https://api.us-east-1.keragon.com/rest/auth/callback

    • https://api.us-1.keragon.com/rest/auth/callback

  7. Click "Create" to generate your client credentials.

  8. Copy the Client ID and Client Secret immediately. These will be required for integration with Keragon.

  9. Now, in Keragon:

    • Navigate to the "Authentications" tab.

    • Click "Create new" and select Zoho CRM.

    • Enter the Client ID and Client Secret you obtained from Zoho.

    • Complete the OAuth flow to authorize and connect your account.

Need more help connecting?

Check the fully extended Zoho CRM connector setup guide for screenshots, detailed steps, and additional context.

Troubleshooting and Common Errors

Error Code Description Resolution
invalid_client Invalid Client ID or Secret Verify the credentials entered in Keragon.
invalid_grant Authorization Failed Ensure the redirect URLs match exactly and OAuth scopes are correct.
401 Unauthorized Access Token Expired Re-authenticate your Zoho CRM connection in Keragon.

Limitations and Notes

  • The Zoho API Console is region-specific; ensure you’re using the correct URL based on your account (e.g., .eu, .com).

Was this article helpful?
0 out of 0 found this helpful

Articles in this section