Athena Health

This page contains the setup guide and reference information for the Athena Health connector.

Prerequisites

Before connecting your Athena Health account, ensure that:

• You are an athenaOne client with athenaCollector and athenaClinicals products enabled.

• You have signed the A&C form with Athena to authorize Keragon integration.

• You have access to your Practice ID from the Athena portal.

Note: Keragon integrates with the AthenaOne API, as documented here.

Setup Guide

Follow these steps to locate your Practice ID and connect Athena Health to Keragon:

00:00: In this guide, you will learn how to find your practice ID in Athena Health Follow 00:04: the steps provided to locate your practice ID efficiently. 00:09: Log in to your Athena Health Portal and copy your practice ID either from your 00:13: department selection box or your browser's address bar. 00:17: Switch to app.kn 00:20: Access the authentication section 00:23: Initiate the creation of a new item by clicking on create new. 00:28: Find the Athena Health connector. 00:31: Select the option labeled practice ID. 00:34: Paste your practice ID. 00:37: Proceed by clicking on connect 00:40: This guide covered the process of finding your practice ID and Athena Health and 00:44: creating a new authentication in caragon.

1. Go to identity.athenahealth.com and log into your Athena Health account.

2. Locate your Practice ID from either:

   • The department selection dropdown, or

   • The URL in your browser's address bar.

3. Copy the Practice ID.

4. Open app.keragon.com and go to the Authentications section.

5. Click Create new, and select Athena Health.

6. Paste the copied Practice ID into the designated field.

7. Click Connect to complete the integration.

Once connected, Keragon will use this practice ID to authorize and interact with Athena's APIs.

How-Tos

How to "Create Patient" in Athena

This guide walks you through the process of creating a patient in Athena using Keragon.

00:00: This guide will walk you through the process of creating a patient in Athena using 00:04: tarragon. 00:06: Start by adding a new step for patient creation. 00:09: Search for Athena. 00:11: Select Athena from the available vendors. 00:14: Select create patient from the available actions. 00:18: Use an existing authentication or use plus, plus connect new account 00:22: to proceed with authentication creation. 00:24: If required? 00:27: Choose the patient's primary Registration Department. 00:31: Select one from the available options. 00:34: Fill in the first name. And last name for the patient you can use variables 00:38: from previous steps in the workflow. EG Trigger 00:42: step, using the variable selector. 00:45: Provide date of birth of the patient. 01:00: Save the configuration. 01:02: Perform a test step. 01:05: Review the input information. 01:07: Review the output information. 01:10: The guide, covered the essential steps required to create a patient in Athena 01:14: using tarragon.

1. Go to app.keragon.com.

2. Start by adding a new step in your workflow.

3. In the search bar, type "Athena".

4. Click on Athena Health to view available actions.

5. Select "Create patient".

6. Choose your existing authentication or click "+ Connect new account" if needed.

7. Under Department, use the variable selector to choose a department for the patient’s registration.

8. Fill in required fields:

   • First Name

   • Last Name

   • Date of Birth

   • Email

9. Note: At least one of the following fields is required in addition to name/DOB:

   • Email

   • Guarantor Email

   • SSN

   • Home Phone

   • Mobile Phone

   • Work Phone

   • Zip Code

10. Click Save to store the configuration.

11. Click Test Step to run the workflow and confirm the setup.

12. Review Inputs and Outputs for verification.

This process enables you to dynamically register new patients in Athena from triggers or prior steps in your Keragon workflow.

Troubleshooting and Common Errors

Limitations and Notes

• Athena integration uses a polling trigger model; real-time webhooks are not supported.

• Triggers may require up to 20 minutes to become active.

• Only one subscription (e.g., appointments, patients triggers) per entity per practice ID is allowed at a time.

• Dashboard vs. API Inconsistencies: Some actions may be permitted in the Athena UI but blocked or unsupported via the API.

• Department Filtering:

  • The departmentid filter is available but not yet required.

  • If your practice has many departments, this filter may be enforced later to improve efficiency.

• Keragon integrates with AthenaOne APIs, which are supported for all eligible clients.