Adobe Sign

This page contains the setup guide and reference information for the Adobe Sign connector.

Prerequisites

Before connecting your Adobe Sign account, ensure that:

  • You have an active Adobe Sign account.

  • You have access to the Admin Console and permission to manage API Applications.

Setup Guide

Follow these steps to connect your Adobe Sign account to Keragon:

00:00: Learn how to find your client ID and Secret in Adobe sign 00:05: Sign in your account 00:08: Navigate to account. 00:11: Select the acrobat sign API option 00:14: Choose API applications 00:17: Create a new 00:20: Phil name and display name 00:23: Select partner 00:26: Click on Save 00:29: Select created application 00:32: Click configure oauth for application 00:35: Fill the redirect URI 00:38: Select required scopes 00:41: Save changes 00:44: Select again created application 00:47: Click view edit 00:50: Copy your client ID and Secret 00:53: This guide covered the steps to locate your client ID and Secret in Adobe 00:57: sign.

  1. Visit secure.adobesign.com and sign in to your account.

  2. Navigate to the Account section.

  3. Click on Acrobat Sign API.

  4. Select API Applications.

  5. Click Create a new application.

  6. Fill in the Name and Display Name.

  7. For Application Type, select PARTNER.

  8. Click Save to create the application.

  9. After creation, select your new application from the list.

  10. Click Configure OAuth for Application.

  11. In the Redirect URI field, enter the following URLs:

    https://api.us-east-1.keragon.com/rest/auth/callback
    https://api.us-1.keragon.com/rest/auth/callback
  12. Choose the required OAuth scopes based on your integration needs.

  13. Click Save.

  14. Return to the application list and select your application again.

  15. Click View / Edit to open the details.

  16. Copy the Client ID and Client Secret.

  17. Go to app.keragon.com and open the Adobe Sign connector setup.

  18. Paste the Client ID and Client Secret into the respective fields.

  19. Click Connect to authorize Keragon via OAuth.

Need more help connecting?

Check the fully extended Adobe Sign connector setup guide for screenshots, detailed steps, and additional context.

Note: Be sure to use the correct redirect URIs and select all required scopes to avoid connection issues.

Troubleshooting and Common Errors

Error Message Cause Suggested Fix
invalid_client Incorrect Client ID or Secret Double-check both values and ensure they're from the same registered app.
redirect_uri_mismatch Redirect URI not registered Ensure both Keragon callback URIs are correctly added in the Adobe Sign application.
insufficient_scope Missing required OAuth scopes Reconfigure the application with all needed scopes.
401 Unauthorized Token expired or revoked Reauthenticate in Keragon by clicking Connect again.

Limitations and Notes

  • Authentication uses OAuth 2.0 via Client ID and Secret.

  • Make sure both Keragon redirect URIs are added exactly to avoid redirect mismatches.

  • Scopes must be manually selected during app setup—permissions depend on your workflow needs.

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