This page contains the setup guide and reference information for the ActiveCampaign connector.
Prerequisites
Before connecting your ActiveCampaign account, ensure that:
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You have an active ActiveCampaign account.
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You have access to the Settings > Developer section within your account.
Setup Guide
Follow these steps to connect your ActiveCampaign account to Keragon:
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Log in to your ActiveCampaign account.
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In the bottom-left corner, click on Settings.
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Within the Settings menu, select the Developer tab.
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On the Developer page, locate the API Access section.
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Copy both your API URL and API Key.
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Go to app.keragon.com and navigate to "Authentications" tab.
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Click the "Create new" and find the ActiveCampaign connector.
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Paste your API URL and API Key into the respective fields.
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Click Connect to complete the integration.
Note: Ensure both values are copied exactly to avoid connection errors.
How-Tos
How to Add a Webhook in ActiveCampaign for Keragon Triggers
To use form submissions or other ActiveCampaign events to trigger workflows in Keragon:
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Log in to your Keragon account.
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Navigate to your workflow and click Add trigger.
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Search for and select HTTP / Webhook.
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Save the trigger and click on the "Description" tab.
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Click Copy Trigger URL and store the URL temporarily.
- Publish your workflow in Keragon.
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Go to Settings > Developer in ActiveCampaign.
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Click Manage Webhooks.
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Click Add a Webhook.
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Choose whether to apply the webhook to Standard or Custom Objects based on your workflow.
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Paste the Keragon Trigger URL you copied earlier into the URL field.
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Select the Events (e.g., new contact, updated contact, etc.) that should trigger the webhook.
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Click Save.
Once the webhook is configured, triggering the selected event in ActiveCampaign (like creating a new contact) will launch the associated Keragon workflow.
Troubleshooting and Common Errors
| Error Message | Cause | Suggested Fix |
|---|---|---|
401 Unauthorized |
Invalid or expired API Key | Verify your API Key and re-enter it in the Keragon connector settings. |
403 Forbidden |
IP restrictions or permission issues | Ensure that your API access is not IP-restricted and that the key has full access. |
Webhook not triggering |
Incorrect URL or events not selected | Double-check the webhook URL and ensure the correct events are configured. |
Connection timeout |
Network or API endpoint issues | Check connectivity and confirm the API URL is correct and responsive. |
Limitations and Notes
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Webhooks can be applied to both Standard and Custom Objects, but only one URL per event is allowed.