This page contains the setup guide and reference information for the 123FormBuilder connector.
Prerequisites
Before connecting your 123FormBuilder account, ensure that:
-
You have an active 123FormBuilder account.
-
You know whether your account is hosted on the US (
api
) or EU (api-eu
) environment, as this determines the correct subdomain.
Setup Guide
Follow these steps to connect your 123FormBuilder account:
-
Log in to your Keragon account and navigate to the Authentications tab and select to create a new authentication.
-
Select the 123FormBuilder connector.
-
Enter the email address and password associated with your 123FormBuilder account.
-
In the Subdomain field, select either:
-
api
for accounts hosted in the US, or -
api-eu
for accounts hosted in the EU.
-
-
Click Connect to complete the integration.
Note: Ensure that your account credentials are correct and the subdomain selection matches your account region. Incorrect subdomain selection will cause authentication failures.
How-Tos
How to Set Up a Webhook in 123FormBuilder for Keragon
Follow these steps to enable webhook-based automation using 123FormBuilder submissions:
-
Go to app.keragon.com.
-
Select Submission Trigger from the available triggers.
-
Choose your 123FormBuilder authentication and Save.
-
Navigate to the Description tab and copy the provided webhookURL.
-
Open a new tab and go to app.123formbuilder.com.
-
From your desired form's menu, click Settings.
-
Go to the Integrations section.
-
Click Connect next to Webhooks.
-
Paste the Keragon webhookURL you copied earlier.
-
Click Save to activate the integration.
Need more help setting this up?
Check the fully extended 123FormBuilder webhook setup guide for screenshots, detailed steps, and additional context.
This setup allows Keragon to automatically receive and process form submissions from 123FormBuilder.
Troubleshooting and Common Errors
Error Message | Cause | Suggested Fix |
---|---|---|
401 Unauthorized |
Invalid email, password, or incorrect subdomain | Double-check credentials and ensure correct subdomain (api or api-eu ) is used. |
403 Forbidden |
Account permissions issue or expired session | Verify the account has permission to access API and reauthenticate. |
Invalid webhook URL |
Malformed or incomplete webhook URL entered in 123FormBuilder | Ensure you copied the full Keragon webhookURL correctly. |
Webhook not triggering |
Webhook not correctly configured or saved | Revisit steps in the how-to guide and confirm the integration is active. |
Limitations and Notes
-
123FormBuilder currently supports webhook triggers for form submissions only.
-
Authentication requires basic credentials (email and password); OAuth is not supported.
-
Users must select the correct subdomain (
api
orapi-eu
) based on account region—this is critical for successful authentication. -
Only one webhook can be configured per form at a time in 123FormBuilder.