This page contains the setup guide and reference information for the Dialpad connector.
Prerequisites
Before connecting your Dialpad account, ensure that:
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You have an active Dialpad account with Company Admin privileges.
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You have access to the Admin Settings in Dialpad.
Setup Guide
Follow these steps to connect your Dialpad account:
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Log in to your Dialpad account as a Company Admin.
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Navigate to Admin Settings > My Company > Authentication > API Keys.
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Click Add Key.
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Provide a name for the API key and configure the expiration terms.
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Select any Additional Scopes your integration will require.
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Click Save.
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Copy the newly generated API key and securely store it.
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In Keragon, go to the Dialpad connector setup screen and paste your API key into the designated field.
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Click Connect to complete the integration.
Need more help connecting?
Check the fully extended Dialpad connector setup guide for screenshots, detailed steps, and additional context.
Note: For security reasons, never share your full API key. In case of support issues, only provide the last 4 characters of the key.
Troubleshooting and Common Errors
| Error Message | Cause | Suggested Fix |
|---|---|---|
401 Unauthorized |
Invalid or expired API key | Regenerate the API key and update it in Keragon connector settings. |
403 Forbidden |
Insufficient API key scopes or unauthorized user | Ensure the API key includes all required scopes and is created by a Company Admin. |
500 Internal Server Error |
Server-side issue in Dialpad or misconfigured integration | Retry after some time or contact Dialpad support. |
Limitations and Notes
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Only Company Admins can generate and manage API keys.
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API keys allow access across all users in the company; treat them with high security.