How to Request Your Elation API Credentials for Keragon
To connect your Elation account to Keragon, you will need to request production API credentials directly from Elation's support team. This guide walks you through how to submit that request, including how to find the information Elation needs to process it.
What You Will Need
Before reaching out to Elation, you will need your Keragon Organization ID (Org ID). This is a unique identifier for your Keragon account that helps Elation match your credentials request to your account during the activation process.
Step 1: Find Your Keragon Org ID
- Log in to your Keragon account at app.keragon.com
- Click on your profile/account icon in the top right corner
- Navigate to Settings → Organization
- Your Organization ID will be displayed on this page. It looks like this: org_XXXXXXXXXXXXXXXXXXXX
- Copy it; you will include it in your email to Elation.
⚠️ Note: Make sure you are copying the Organization ID (starting with org_), not your personal user ID.
Step 2: Email Elation Support
Send an email to support@elationhealth.com using the template below.
📧 Email Template
To: support@elationhealth.com
Subject: Production API Credentials Request – Keragon Integration
Hi Elation Support Team,
I'd like to request production API credentials to connect my Elation account to Keragon.
Please find my details below:
- Practice/Organization Name: [Your Practice Name]
- Elation Account Email: [Your Elation login email]
- Keragon Organization ID: [Paste your Keragon Org ID here, e.g. org_XXXXXXXXXXXXXXXXXXXX]
Thank you in advance for processing this request.
Best Regards,
[Your Name]
Step 3: Enter Your Credentials in Keragon
Once Elation sends you your credentials (Client ID and Client Secret), you can authenticate directly in Keragon platform.
Need Help?
If you haven't received your credentials within a few business days, you can follow up with Elation at support@elationhealth.com