How to find your OAuth 2.0 client credentials in Zendesk

Updated October 10, 2024 08:11

1. Introduction

Introduction

2. Click "Apps and integrations"

Go to apps and integrations.

Click 'Apps and integrations'

3. Click "Zendesk API"

Navigate to "Zendesk API"

Click 'Zendesk API'

4. Click "OAuth Clients"

Manage OAuth clients for secure access.

Click 'OAuth Clients'

5. Click "Add OAuth client"

Create a new OAuth client.

Click 'Add OAuth client'

6. Click to fill the "Client name"

Define the client name.

Click 'Client name Your client name shown to users when asked to grant access to your application or when viewing the list of apps that have been granted access. Description A short description of your...'

7. Select the Client kind to be "Confidential"

Select the Client kind to be "Confidential"

Select the Client kind to be 'Confidential'

8. Enter the redirect URLs

Enter the redirect URLs of:
- https://api.us-1.keragon.com/rest/auth/callback
- https://api.us-east-1.keragon.com/rest/auth/callback

9. Click "Save"

Save the OAuth client settings.

Click 'Save'

10. Click "OK"

Confirm the action.

Click 'OK'

11. Switch to "app.keragon.com"

Switch to "app.keragon.com"

Switch to 'app.keragon.com'

12. Fill your subdomain

Enter the subdomain information.

Fill your subdomain

13. Copy the "Unique identifier"

Copy the "Unique identifier" from Zendesk

Copy the 'Unique identifier'

14. Paste it as "Client ID"

Paste it in the "Client ID" field in Keragon

Paste it as 'Client ID'

15. Click "Copy"

Copy the secret key form Zendesk.

Click 'Copy'

16. Paste the secret key as "Client secret"

Paste the secret key in the "Client secret" field in Keragon.

Paste the secret key as 'Client secret'

17. Click "Connect"

Establish the connection.

Click 'Connect'

18. Click "Allow"

In the pop up that opens click "Allow"

Click 'Allow'

This guide covered locating and configuring Zendesk OAuth 2 in Keragon.