Chris Tsogas
Articles
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How to find your API credentials in Dialpad
To connect to Dialpad, you will need an API key. Please follow the steps outlined in Dialpad's documentation to acquire it.
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How to find your API credentials for Elation
To connect to Elation, you will need a Client ID and Client Secret. Please follow the steps outlined in Elation's documentation to acquire them. Make sure you select the correct environment in Kera...
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Connecting to on-prem systems
Public IPs Whitelisting (all customers) Keragon adopts a high-security approach for all customers, and has a fixed set of IP addresses that all Keragon workflow traffic emerges from. If you ha...
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What if I need real-time processing?
For scenarios requiring immediate action, consider using real-time (webhook-based) triggers instead of scheduled (polling) triggers. Real-time triggers activate workflows as soon as data changes oc...
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Can I customize the polling interval of a trigger?
At this time, you cannot change the default 5-minute polling interval for scheduled triggers. This consistent interval ensures stable performance across all accounts.
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How often do scheduled triggers run?
All scheduled triggers in Keragon run on a 5-minute polling interval. This frequency helps balance timely checks while avoiding getting throttled from vendor APIs.
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What are scheduled (polling) triggers in Keragon?
Scheduled triggers, often referred to as polling triggers, are automations that run at a regular interval to check for new or updated data in external systems. When changes are detected, the trigge...
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How to setup the Gravity forms trigger in Keragon for new form submissions.
Prerequisites Ensure you have installed and activated the Webhooks Add-On. This guide will walk you through setting up a Gravity Forms webhook url in Keragon for new form submissions Go to app...
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How to find your AdvancedMD credentials
You need to reach out to the AdvancedMD team and request them to enable API access for your account. Additionally, ask them to provide you with the following API credentials: Username Password Off...
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What is Keragon's Rate-Limiting Policy?
To maintain reliable service, Keragon applies a rate limit of 10,000 requests per 5 minutes to each webhook URL. Here's how it works: How Rate-Limiting Works Each webhook URL is monitored individua...